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Financial Assistance Policy & Services

NOTE: The following information applies to Day Kimball Hospital bills only. If you require assistance with a Day Kimball Medical Group (DKMG) doctor's bill, please see our DKMG billing page.

The Patient Financial Services Department at Day Kimball Hospital is available to answer your Day Kimball Hospital billing questions, assist you in working with your insurance company, and advise you on payment plan options and financial assistance resources if you are experiencing financial difficulties in paying your Day Kimball Hospital bill. 

Please use the links below to learn more about our financial assistance policy and how to apply for financial assistance, our payment plan options, and to contact one of our financial counselors for assistance.

Financial Assistance Policy: Plain Language Summary > (opens a PDF in a new tab)
Eligibility for financial assistance, services not covered by the policy, payment plan information.

Financial Assistance Policy: Full Policy > (opens a PDF in a new tab)
Complete information regarding the Financial Assistance Policy, including eligibility, process for applying, balance approval guidelines, processing guidelines, notification to patients and appeals.

Credit and Collections Policy > (opens a PDF in a new tab)
Policies and procedures related to collecting patient information on health coverage, patient notice of available assistance and notification practices, collection practices, charity care and liens.

Financial Assistance Application and Instructions (English) > (opens a PDF in a new tab)
Solicitud de asistencia financiera e instrucciones (Español) > (opens a PDF in a new tab)

Contact the Day Kimball Hospital Patient Accounts Department

Day Kimball Hospital Certified Application Counselors are available to assist you Monday through Friday, from 7:30 a.m. to 4:00 p.m. (closed on holidays).

Phone: (860) 963-6337 (choose option 1 for billing questions, option 2 for financial assistance)


Related Resources

Day Kimball Hospital Estimates
Who Will Bill Me? Quick Reference Chart 
Tips to Help Ensure a Smooth Billing Process